La Bergerie
La Bergerie

Privacy Policy

 

Who We Are

La Bergerie (‘we’ or ‘us’ or ‘our’) gathers and processes your personal information in accordance with this privacy policy and in compliance with the relevant data protection regulations and law. This policy provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

 

Information That We Collect

La Bergerie processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this policy. 

 

The personal data that we may collect is: -

  • Name

  • Date of Birth

  • Postal Address

  • Email Address

  • Telephone Number

  • Bank Details

 

We collect information in the below ways: - 

  • Online Form

  • Social Media

  • Emails

 

How We Use Your Personal Data

La Bergerie takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this policy. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time.  The purposes and reasons for processing your personal data are detailed below: -

  • Our primary purpose in collecting your personal informatio is to provide you with the services you requested

  • Internal record keeping

  • To improve our products and services

  • We may periodically contact you about new services, promotions, products and special offers or information which we think you may find interesting

 

Your Rights

You have the right to access any personal information that La Bergerie processes about you and to request information about: -

·     What personal data we hold about you

·     The purposes of the processing

·     The categories of personal data concerned

·     The recipients to whom the personal data has/will be disclosed

·     How long we intend to store your personal data for

·     If we did not collect the data directly form you, information about the source

 

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. 

 

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we may use. 

 

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

 

Sharing and Disclosing Your Personal Information

La Bergerie does not share or disclose any of your personal information without your consent, other than for the purposes specified in this policy or where there is a legal requirement. 

We may also pass your details to selected third parties and agents who provide administration support and/or services and who agree to hold only such information for the purposes set out in this privacy policy or where there is a legal requirement. We may also disclose information if we have (or believe we have) a duty to do so, or the law allows/requires us to.

 

Safeguarding Measures

La Bergerie takes your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data in compliance with the relevant data protection regulations. In order to prevent unauthorized access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect.

 

How Long We Keep Your Data

La Bergerie only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. 

 

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

 

Promotions & Offers

Occasionally, La Bergerie would like to contact youwith details of the products/offers/services/competitions/newsletter and promotions that we provide. If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/subscribe options or by contacting us directly.

 

Lodging A Complaint

La Bergerie only processes your personal information in compliance with this privacy policy and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with us at:  

compliance@labergerieprovence.com
 

How Do I Opt-out of Receiving Marketing Communications From You?

 

You may opt out of receiving marketing communications from us by the following means:

Links to other Website

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that La Bergerie does not have any control over other websites. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

 

 

 

To make a reservation or an enquiry now, you can use our online form.

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